Refund policy

Due to the seasonal nature of flowers, we cannot guarantee your arrangement will be identical to the picture on our website. We source the freshest, highest-quality blooms available, and sometimes specific varieties may not be in season. However, our talented designers will always create a beautiful arrangement that closely resembles the one you selected, using substitutions of equal value whenever necessary.

If there is an issue with your arrangement, please notify us within 24 hours of receipt. We are happy to address any concerns you may have about the quality or design of your flowers. You can reach us by phone at (714)898-1454 or by email at bloveflowers@yahoo.com.

 

Damages and issues

 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right.